LN7 Login and Account Recovery
Use the registered mobile or account detail exactly as saved, then read the error before requesting another OTP or password reset.
Weak signal, SMS filtering, incorrect device time and repeated OTP requests can all slow recovery. On a shared phone or browser, sign out when finished and do not save a password where other people can open it.

Sign in without turning a small error into an account lock
Weak signal, SMS filtering, incorrect device time and repeated OTP requests can all slow recovery. On a shared phone or browser, sign out when finished and do not save a password where other people can open it.
Work from the current account status and make one important change at a time. Keep confirmation messages when you update identity, contact or payment details. If something remains unclear, the support desk is easier to use when you can provide the exact screen message and time.
Keep private
- Passwords and one-time passwords.
- UPI PINs, card PINs and full payment credentials.
- Identity images sent outside the account flow or official support process.
Keep for reference
- Error text and time.
- Transaction or support reference.
- App version and device model for technical issues.